Shipping policy

UK Delivery

Standard Delivery (3-5 Working Days) under £40 : Royal Mail Tracked48 - £3

Standard Delivery (3-5 Working Days) over £40 : Royal Mail Tracked48 - FREE

Express Delivery (1-2 Working Days): Royal Mail Tracked24 - £5


Shipping Information:

  • Shipping times quoted are the time it will take once the item has been shipped. Please also allow 1-2 business days for your order to be packed and shipped.

  • All orders are shipped from the UK.

  • All orders will be tracked.


Delivery charges:

Delivery charges will be calculated and automatically applied to your order during the checkout process. This table indicates the applicable charges / how charges are calculated for the different delivery methods. All amounts are stated in GBP and are inclusive of VAT.


Delivery problems:

If you experience any problems with a delivery, please contact us by email to sales@zincello.com. If our delivery service provider is unable to deliver your products, and such failure is your fault, and you do not collect your products from our delivery service provider within the time specified on the card left at your address, then we may agree to arrange for re-delivery of the products, providing that we reserve the right to charge you for the actual costs of re-delivery.

An indicative list of the situations where a failure to deliver will be your fault is set out below:

  • You provided the wrong address for delivery.

  • There is a mistake in the address for delivery that was provided.

  • The address for delivery is not reasonably accessible.

  • The address for delivery cannot safely be accessed.